Returns & Exchanges
At 24/7 Gym Equipment, we want to ensure your training never stops, which is why we offer a 30-day return policy on all unused gear and machinery. If you are not completely satisfied with your purchase, our streamlined process makes it easy to get the right tools for your fitness journey.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the equipment in its original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your box before dropping it off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing