Frequently Asked Questions
Everything you need to know about your home gym setup.
How much does shipping cost for heavy equipment?
We offer tiered shipping rates based on weight. Standard accessories ship for a flat fee, while large items like power racks and treadmills are calculated at checkout based on your location. Free shipping is available on orders over $1,500.
What is your return policy for gym gear?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that due to the weight of the items, customers are responsible for return shipping costs unless the product arrived damaged.
Do you offer professional assembly services?
Yes, we partner with local technicians to provide white-glove assembly services for complex machines like multi-gyms and rowing machines. You can add this service to your cart during the checkout process.
What kind of warranty comes with your products?
Most of our heavy-duty equipment comes with a lifetime warranty on frames and a 2-year warranty on moving parts and electronics. Specific warranty details can be found on each individual product page.
Can I pay for my equipment in installments?
Absolutely. We offer flexible financing options through Klarna and Affirm, allowing you to split your purchase into manageable monthly payments over 6, 12, or 24 months.
Are your weights sold in pairs or individually?
Dumbbells and kettlebells are sold individually unless specified as a 'Set' in the product title. Bumper plates and iron plates are also sold individually to allow you to customize your weight increments.